FAQ

Orders & Delivery

UK and Europe delivery usually takes 3 to 8 days.

Our warehouses are in France and Germany.
Packages are sent with La Poste or DHL. All our shipments are tracked.

We guarantee our products 30 days after fulfillment.
It means that if you've changed your mind, did not receive the good product or received a faulty product, we will find the best solution or refund you.

To read our refund policy, please click here

If you receive a code, you will be able to enter it during the checkout before payment.

Products

Magnetic eyelashes is an exciting innovation allowing all the women to take control of their gaze in seconds!
They are safe, easy to apply and remove.

To learn more, read our article by clicking here.

Cils Chic lashes are cruelty-free. We only use premium synthetic fiber that mimic fur.

Absolutely! You do not need mascara, glue or even eyeliner. There is no risk of allergy or irritation.
More, they are easy to put on and off at home with the magnetic applicator.

To choose the right style for you, you can read our article by clicking here.

At least 30 times.
Our eyelashes are very resistant and will accompany you as long as you take care of them.

3 magnets on top strip and 3 magnets on bottom strip.

Follow these simple rules :

Put them back in their case immediately after use.Wash them regularly with water and soap. Avoid chemical as much as possible.Remove them by sliding the two parts so that the magnets are no longer aligned. Do not pull on the eyelashes.

You can put mascara on the eyelashes but it will slowly damage them.

Other inquiries ?

Please contact us directly via messenger chat or send us an email at contact@cils-chic.com.